这是我们公司的英文网页,有人看得懂吗,希望指出错误,这是我乱翻译的。 客户服务内容介绍 建立健全客户电子档案; 产品出货后即刻服务跟踪; 对客户进行日常(免费保养期内)、定期(签订有 偿服务协议的客户)的产品使用情况跟踪; 对产品维护后的服务追踪; 征询客户对产品及维护后的意见及建议; 为营销中心提供潜在客户的信息; 及时向客户介绍公司全面服务的详细内容及新产品; 解决客户投诉、解答客户咨询、解决产品故障; 为使顾客满意,本公司在服务过程中将提供优质完 善的“五心级”服务:工作耐心, 为顾客诚心、 精心;让顾客放心、安心。 每月将客户意见及产品在使用过程中出现的问题进 行分析、归类,并向营销中心、开发中心、生产中 通报一次。 The customer service content : *域名隐藏* ishes the perfect customer electron file *域名隐藏* instantly serves after the product produces *域名隐藏* s on (in daily free maintenance time) to the customer, regular (signs 4(dot)compensated service protocol customer) product service condition track *域名隐藏* e track After product maintenance *域名隐藏* follows the customer after product maintenance opinion and the suggestion *域名隐藏* es the latent customer for the marketing center the information Promptly introduces the company comprehensive service to the customer of the detailed content and the new product *域名隐藏* on customer suit, explanation customer consultation, solution product breakdownIn order to make the customer to be satisfied, this company will provide in the service process high quality, consummation "five hearts levels" service: The work patience, is sincere for the customer, careful, lets the customer feel relieved, *域名隐藏* month the question which appear in the use process carries on the customer opinion and the product the analysis, the classification, and to the marketing center, the development center, the production center notifies time.
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